MyCepheid
Contact Support
How can we best support you?
Select from a category below so we can provide you with the best solution.
Order Support
Get help with orders, shipments, invoices and more.
Technical Support
Solve technical or product related issues.
Request Product Information
Get details about Cepheid’s products, solutions, and services.
Website and Customer Portal Support
Get help with my.cepheid.com or other digital applications.
Need something else?
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A few benefits of MyCepheid
Browse products and purchase online
View your instruments, service and case history
Connect with support agents and access help resources
Access real-time order and shipment info