MyCepheid

Contact Support

How can we best support you?

Select from a category below so we can provide you with the best solution.

Order Support

Get help with orders, shipments, invoices and more.

Technical Support

Solve technical or product related issues.

Request Product Information

Get details about Cepheid’s products, solutions, and services.

Website and Customer Portal Support

Get help with my.cepheid.com or other digital applications.

Need something else?

Let us guide you to the right solution using our contact wizard.

A few benefits of MyCepheid

Browse products and purchase online
View your instruments, service and case history
Connect with support agents and access help resources
Access real-time order and shipment info
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